FIRST CLASS TECHNICAL SERVICE ACROSS AFRICA
Leica Geosystems offers a range of technical services across all regions of Africa, all conducted by Leica Geosystems or authorised and trained local distribution partners.
Local support, where you need it
Looking after your investment is important, which is why Leica Geosystems and it’s authorised partners operate a network of technical service centres across Africa. This local support allows customers to benefit from fast and professional services such as maintenance, repair or calibration.
All service centres across Africa operate with the same Leica Geosystems-designed professional tools and standards, and are regularly certified to ensure the highest quality as standard.
A range of technical services
Leica Geosystems’ technical service centres across Africa provide a wide variety of services. Different levels of regular, scheduled preventative maintenance can be carried out, minimising future downtime and repairs, therefore maximising the value of your equipment.
Each service centre is also able to carry out simple to extensive repairs, reducing downtime when instruments are dropped or damaged. Service centres are also able to carry out certified calibration services, or even upgrade products with the latest technology.
A true partnership
The true partnership we provide includes a full circle of Leica
Geosystems Active Customer Care support and services around the globe,
anytime and anywhere. Our job as your reliable partner is to cover all
the angles, to provide quick and easy communication between site
personnel and skilled experts, to keep you and your products up to date,
to understand the issues and anticipate your needs. Leica Geosystems’
preventative maintenance helps you to avoid downtime and unexpected
costs.
We have close to 300 service centres in more than 80
countries operated by Leica Geosystems or certified local distribution
partners whose technicians are trained by Leica Geosystems to the
highest standard.
Customer Care Packages
Customer Care Packages (CCPs) bundle Product Care and Customer Care together to ensure you achieve maximum value from your investment. When you buy a CCP from Leica Geosystems, you have peace of mind that nothing stands between you and your productivity. Our global network of professional support and service teams supports you in the way that matters most to you.
It does not matter if you have a big team or a small one or whether your employees are experienced or new. Whether you have complex projects or simply want to optimise basic daily tasks, Leica Geosystems’ Active Customer Care has a package for every customer. From basic to advanced requirements, we commit to stand behind you.
These packages are delivered by a global network of professional support engineers and service technicians. They are available for total stations, GNSS systems, digital levels, controllers, and 3D laser scanners and software.
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Services with continuous value
Leica Geosystems offers a wide range of services that ensure the most efficient equipment use. Services range from HxGN SmartNet measurement corrections for GNSS, secure cloud data transfer services with Leica Exchange, support and maintenance through CCP’s, online learning and more.
Surveying is who we are
Leica Geosystems continues to lead the surveying industry with accurate instruments, sophisticated software, and trusted services, to help surveyors meet client’s needs with less resources and higher quality deliverables.
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